Safety

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Subway Safety in New York City

The New York City Subway is one of the busiest transit systems in the world, carrying millions of passengers every day. While generally safe, its size and complexity mean that riders should stay aware and follow basic safety guidelines to ensure a smooth and secure trip.

General Safety Tips

  • Stay alert — Avoid distractions such as loud headphones or looking down at your phone while moving through stations.

  • Keep valuables secure — Hold your bag or backpack in front of you in crowded areas to prevent theft.

  • Mind the gap — Watch your step when boarding or exiting trains.

  • Stand clear of the platform edge — Remain behind the yellow tactile strip until the train comes to a complete stop.

  • Avoid walking between cars unless absolutely necessary and permitted.

On the Train

  • Hold on to poles or handrails when standing, especially during sudden stops.

  • Do not block doors — Allow passengers to exit before boarding.

  • Report suspicious behavior to an MTA employee or police officer.

  • Use emergency intercoms if you need assistance or witness unsafe activity.

At the Station

  • Stay in well-lit areas when waiting for trains, particularly late at night.

  • Look for Help Points — Many stations have blue-light intercoms for quick contact with MTA staff.

  • Follow posted signs for exits, transfers, and emergency instructions.

Special Safety for Tourists

  • Keep your MetroCard or OMNY payment ready before entering the turnstiles.

  • If lost, approach a station booth clerk or uniformed MTA employee.

  • Avoid traveling with large amounts of cash or flashing expensive items.

Emergency Procedures

In case of an emergency:

  1. Stay calm and follow MTA announcements.

  2. Use the emergency brake only in extreme danger.

  3. Evacuate through the nearest door or as directed by MTA staff.

  4. Call 911 if immediate police, fire, or medical assistance is needed.

MTA Safety Initiatives

The MTA works continuously to improve safety by:

  • Installing security cameras in stations and trains.

  • Increasing NYPD Transit Bureau patrols.

  • Expanding station lighting and Help Points.

  • Maintaining clear emergency exits and signage.